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| Author: | Mathe, H. Forcht Dagi, T. |
| Title: | Harnessing technology in global service businesses |
| Journal: | Long Range Planning
1996 : AUG, VOL. 29:4, p. 449-461 |
| Index terms: | |
| Freeterms: | UNTERNEHMENSSTRATEGIE, DIENSTLEISTUNGSBETRIEB, BANK, EINZELHANDELSBETRIEBE, TECHNISCHER FORTSCHRITT, GESUNDHEITSWESEN |
| Language: | eng |
| Abstract: | Services are currently experiencing dramatic global expansion. This article examines the contribution of technology to the success of the implementation of international strategies in three service industries: commercial banking, retailing and health care. Finally, it discusses the lessons that can be drawn from a comparison among these industries. |
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