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Author:Kozak, M.
Title:Comparative assessment of tourism satisfaction with destinations across two nationalities
Journal:Tourism Management
2001 : AUG, VOL.22.4, p. 391-401
Index terms:Tourist industry
Tourism
Consumer satisfaction
Consumer behaviour
Germany
United Kingdom
Spain
Turkey
Language:eng
Abstract:The prime objective of the study is to determine whether there are differences between satisfation levels of two nationalities visiting the same destination. The survey was carried out among British and German tourists visiting Mallorca and Turkey in 1998. The findings indicated that British tourists were more likely to be satisfied with almost all individual attributes than German tourists.
SCIMA record nr: 220801
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