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| Author: | Scarbrough, H. |
| Title: | Why your employees don't share what they know |
| Journal: | Knowledge Management Review
2003 : MAY/JUN, VOL. 6:2, p. 16-19 |
| Index terms: | Knowledge management Employees Companies Case studies |
| Language: | eng |
| Abstract: | Despite the best intentions of managers, most employees have logical reasons for hoarding knowledge. This article shares research from 30 global firms, which uncovered four common "knowledge behaviors" among employees, and explains how to align knowledge management (KM) interventions to best address them. |
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