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Author:Konecnik, M.
Gartner, W. C.
Title:Customer-based brand equity for a destination
Journal:Annals of Tourism Research
2007 : JAN, VOL 34:2, p. 400-421
Index terms:brands
brand loyalty
image
loyalty
Freeterms:destination
Language:eng
Abstract:This article introduces the concept of customer-based equity and connects it to a destination. This thoery complement earlier literature on destination evaluation from the tourist's perspective. The result of this study implies that an image plays a crucial role in evaluation, but is not the only brand dimension that should be used. Awarenes, loyalty and quality are dimensions that should also be considered for a more complete evaluation. Brand equity was tested on the Slovenian markets and results show that brand equity varies between the markets according to their evaluation of brand dimensions.
SCIMA record nr: 263932
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