search query: @author Bernstein, P. / total: 12
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| Author: | Bernstein, P. |
| Title: | The trust culture. |
| Journal: | Advanced Management Journal
1988 : SUMMER, VOL. 53:3, p. 4-8, 23 |
| Index terms: | CORPORATE CULTURE PRODUCTIVITY EMPLOYEE ATTITUDES |
| Language: | eng |
| Abstract: | The unfavourable consequences of a blind commitment to Taylorism are discussed. In fact, a recent study indicated that 78 % of American workers felt their managers merited a low level of trust. It is important for managers to consider how the presence of a more trustful climate might have a positive effect on the productivity of a company. The problem of how to build trust in difficult situations is examined. A case story is presented in which quality could be improved, lead time reduced, and inventory cut considerably by autonomous team work. Some other examples are set forth to show a lot of positive results of giving responsibility to each employee. An OD program for trust culture is sketched. |
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