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Author:Fraser, C.
Hite, R. E.
Title:Varied consumer responses to promotions: a case for response-based decision-making
Journal:Journal of the Market Research Society
1990 : JUL, VOL. 32:3, p. 349-375
Index terms:CONSUMER BEHAVIOUR
CONSUMER CHOICE
PROMOTION
DECISION MAKING
BRANDS
PROFITABILITY
Language:eng
Abstract:Prior research on response to promotion is offered and eight broad responses, which are combinations of brand choice, demand, and timing responses to temporary price discounts, are predicted from existing theories. Market is segmented based on individual household's response pattern, and responses to promotional offers in the instant and ground coffee market are examined. Estimates and results of hypotheses test are presented. Brand choice, demand and purchase timing are analysed. It is apparent, that consumers are heterogeneous with respect to their promotion responsiveness, yet vast majority is responsive. It is proved, that the profitability of promotions could be improved.
SCIMA record nr: 86401
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