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Author:Heine, M. L.
Grover, V.
Malhotra, M. K.
Title:The Relationship between Technology and Performance: a Meta-Analysis of Technology Models
Journal:Omega
2003 : VOL. 31:3, p. 189-204
Index terms:TECHNOLOGY
TECHNOLOGY ASSESSMENT
PERFORMANCE MEASUREMENT
MODELS
Language:eng
Abstract:This paper attempts to examine the models purporting to study the fundamental question of effective use of technology. Models examining the technology- performance relationship are summarized and meta- analyzed in an attempt to provide a more integrated perspective of technology and the factors that interact with it to enhance performance at the individual, process, or organizational level. The models are evaluated on their common dimensions, and insights for further research are identified. A research plan, along with a research model, is proposed with the hope of facilitating future work in this area of imminent and growing importance.
SCIMA record nr: 252455
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