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| Author: | Shattuck, L.G. Lewis Miller, N. |
| Title: | Extending naturalistic decision making to complex organizations: a dynamic model of situated cognition |
| Journal: | Organization Studies
2006 : VOL. 27:7, p. 989-1009 |
| Index terms: | cognition complexity decision making organizations |
| Language: | eng |
| Abstract: | This article extends the NDM perspective to include the technological agents in complex systems and introduce the dynamic model of situated cognition, and provide a detailed description of our model. The discussion of a recent accident, in which a US navy submarine collided with a Japanese fishing vessel, describes how decisions made are often a result of the interaction between a variety of technological and human agents and how errors introduced into the complex system can propagate through it in unintended ways. |
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