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| Author: | Hsieh, J. J. P.-A. Wang, W. |
| Title: | Explaining employees' extended use of complex information systems |
| Journal: | European journal of information systems
2007 : JUN, VOL. 16:3, p. 216-227 |
| Index terms: | information systems models organization theory technology |
| Language: | eng |
| Abstract: | The purpose of this article is to examine the issue of information systems underutilization by investigating extended use, i.e. using more system features in supporting a task. Extended use surveys conducted by the IS Continuance and Model and Technology Acceptance Model networks are discussed, and a synthesized model is introduced. The study also provides a framework for understanding extended use, and unlike many other studies in the field, it examines the use behaviour of information systems beyond routine use. |
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