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Author:Romenti, S.
Title:Reputation and stakeholder engagement: an Italian case study
Journal:Journal of communication management
2010 : VOL. 14:4, p. 306-318
Index terms:corporate image
communication
reputation
stakeholders
case studies
dairy industry
Italy
Language:eng
Abstract:This paper aims at arguing that corporate communication reaches its full potential in building corporate reputation (henceforth as: c-r.), when it moves beyond the influencing of public opinion's perceptions. Using the case study of a leading dairy company in Italy, Granarolo, with stakeholder engagement activities been put into the focus of the c-r. development, it is argued that c-r. of Granarolo has been built on a network of stakeholder partnerships through which the company continuously improves organizational learning and develops new business solutions.
SCIMA record nr: 275008
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