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| Author: | Soteriou, A. Zenios, S. |
| Title: | Using data envelopment analysis for costing bank products |
| Journal: | European Journal of Operational Research
1999 : APR 16, VOL. 114:2, p. 234-248 |
| Index terms: | OPERATIONAL RESEARCH DATA ENVELOPMENT ANALYSIS PRODUCTION |
| Language: | eng |
| Abstract: | An important problem that many banks face is to provide satisfactory cost estimates for the variety of products and service they offer. Accurate product cost estimates can be used to support better product mix and pricing decisions. In this paper the authors present a method for providing efficient and reliable cost estimates of bank products at the branch level, based on non-parametric benchmarking technique of Data Envelopment Analysis (DEA). |
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