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| Author: | Collins, R. Cordon, C. Julien, D. |
| Title: | Lessons from the "Made in Switzerland" study: what makes a world-class manufacturer? |
| Journal: | European Management Journal
1996 : DEC, VOL. 14:6, p. 576-589 |
| Index terms: | MANAGEMENT MANUFACTURING QUALITY COMPETITION ORGANIZATIONAL CHANGE SWITZERLAND |
| Language: | eng |
| Abstract: | Many executives are currently striving to develop world-class manufacturing operations to ensure that they remain competitive in increasingly global markets. To do this, they are adopting a range of practices, from organisational changes such as empowerment and teamwork to the use of techniques such as pull production. Their goal is to substantially improve performance: faster cycle times, reduced manufacturing costs and greater customer satisfaction. The question of how far companies have moved towards world-classes manufacturing is at the heart of the "Made in Switzerland" project. |
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