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Author: | Banker, R. D. Davis, G. B. Slaughter, S. A. |
Title: | Software development practices, software complexity, and software maintenance performance: A field study |
Journal: | Management Science
1998 : APR, VOL. 44:4, p. 433-450 |
Index terms: | QUALITY PRODUCTIVITY SOFTWARE COMPUTER PROGRAMMING INFORMATION TECHNOLOGY INFORMATION SYSTEMS MANAGEMENT |
Language: | eng |
Abstract: | Software maintenance claims a large proportion of organizational resources. It is thought that many maintenance problems derive from inadequate software design and development practices. To estimate the impact of development activities in more practical time frame, the research develops a two-stage model. In this model software complexity is a key intermediate variable linking development and design decisions to the downstream effects on software maintenance. The research analyzes data collected from a national mass merchandising retailer on 29 software enhancement projects and 23 software applications in a large IBM COBOL environment. Results indicate that the use of a code generator in development is associated with increased software complexity and software enhancement (here: 's.c.s.e.') project effort. The use of packaged software is associated with decreased s.c.s.e. effort. These results suggest an important link btw. software development practices and maintenance performance. |
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