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| Author: | Routhieaux, R. L. Gutek, B. A. |
| Title: | TQM/CQI effectiveness at team and departmental levels |
| Journal: | Journal of Quality Management
1998 : VOL. 3:1, p. 39-62 |
| Index terms: | TOTAL QUALITY MANAGEMENT QUALITY DEVELOPMENT EFFECTIVENESS TEAM WORK |
| Freeterms: | CONTINUOUS QUALITY IMPROVEMENT |
| Language: | eng |
| Abstract: | To identify factors commonly associated with effective improvement efforts, interviews regarding continuous quality improvement(CQI) efforts were conducted with team leaders and department heads at a medical center. |
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