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Author:Barrutia, J.
Charterina, J.
Title:Measuring the impact of informational democracy on consumer power
Journal:International Journal of Market Research
2006 : VOL. 48:3, p. 351-373
Index terms:consumers
information
internet
quality
Spain
Language:eng
Abstract:This study discusses the informational era marketing, where the cosumer acquires real negotiating power based on access to information that is complete, recent and biased. The price-quality relationship of consumer products and its evolution over time is used to test the theoretical affirmation. It is shown that in a Spanish context, there is no evidence of real awareness among consumers regarding the objective quality of the consumer products they acquire.
SCIMA record nr: 260697
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