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Author: | Raghunathan, S. |
Title: | Impact of information quality and decision-maker quality on decision quality: A theoretical model and simulation analysis |
Journal: | Decision Support Systems
1999 : OCT, VOL. 26:4, p. 275-286 |
Index terms: | Information technology Decision support systems Software Decision making Managers Quality control Models |
Language: | eng |
Abstract: | The impact of information quality and decision-maker quality on actual decision quality is investigated using a theoretical and a simulation model. Accuracy is used as the measure of quality. Analysis shows that, depending on the decision-maker quality, decision quality may improve or degrade when information quality improves. The decision quality improves with higher information quality for a decision-maker that has knowledge about the relationships among problem variables. |
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