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Author: | Shani, A.B. Sena, J.A. Stebbins, M.W. |
Title: | Knowledge work teams and groupware technology: learning from Seagate's experience |
Journal: | Journal of Knowledge Management
2000 : VOL. 4:2, p. 111-124 |
Index terms: | Knowledge Workers Team work Software Groupware Technology Companies |
Language: | eng |
Abstract: | The goal of boosting creativity and productivity in knowledge-based teams is shared by managers in technology-oriented companies and industries. This paper assesses the nature of team performance and creativity in the context of computer-supported technology. A field study of a Seagate Software project team provided the basis for the examination of 4 sub-teams' overall functioning and creativity. Results are varied, revealing less reliance on computer-aided support and more on social support. Creativity was recognized and supported, but at times hampered. |
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