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| Author: | Lindvall, M. Rus, I. Sinha, S.S. |
| Title: | Software systems support for knowledge management |
| Journal: | Journal of Knowledge Management
2003 : VOL. 7:5, p. 137-150 |
| Index terms: | Knowledge management Information technology Software |
| Language: | eng |
| Abstract: | Human capital is the main asset of many companies, whose knowledge has to be preserved and leveraged from individual to the company level, allowing continual learning and improvement. Knowledge management (KM) has various components and aspects such as socio-cultural, organizational, and technological. This paper addresses the technological aspect; available software systems supporting different KM activities are surveyed. These tools are categorized into classes, based on their capabilities and functionality, and it is shown what tasks and knowledge processing operations they support. |
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