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| Author: | Yang, H-L. Tang, J-H. |
| Title: | Team structure and team performance in IS development: a social network perspective |
| Journal: | Information & Management
2004 : JAN, VOL. 41:3, p. 335-349 |
| Index terms: | Team work Information technology Information systems Software Development Sociology |
| Language: | eng |
| Abstract: | Teamwork during IS development (ISD) is an important issue. This paper discusses the relationship btw. team structure and ISD team performance using a social network approach. Based on empirical evidence collected from 25 teams in a system analysis and design course, it is found that: 1. Group (hereafter as: G.) cohesion was positively related to overall performance, 2. G. conflict indexes were not significantly correlated with overall performance, 3. G. characteristics, e.g., cohesion and conflict, fluctuated in different phases, but in later stages, much less cohesion occurred and the advice network seemed to be very important, and 4. G. structures seemed to be a critical factor for good performance. Further in-depth studies were conducted on teams exhibiting the highest and lowest performance to determine their differences from a sociogram analysis perspective. |
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