search query: @author Heery, E. / total: 13
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| Author: | Heery, E. |
| Title: | Industrial relations and the customer (!CUSTOMER CARE) |
| Journal: | Industrial Relations Journal
1993 : DEC, VOL. 24:4, p. 284-295 |
| Index terms: | INDUSTRIAL RELATIONS CUSTOMERS |
| Language: | eng |
| Abstract: |
SCIMA