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Author:Martini, W.J.
Title:The electronic change request. Applying TQM to the creative design process (Qualitätssteuerung; Produktentwicklung)
Journal:Production and Inventory Management Journal
1996 : MAR, VOL. 37:1, p. 1-6
Index terms:
Freeterms:ELEKTRONISCHE INDUSTRIE
Language:eng
Abstract:TQM has been applied to a wide range of processes however, the design engineering process has had difficulty in applying TQM techniques. Westinghouse Electric has developed the electronic change request (ECR) as a vehicle to monitor, measure, and continuously improve the creative design process. The results indicate that the ECR is helping drive quality to a maximum.
SCIMA record nr: 154060
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