search query: @author Kim, H. / total: 13
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| Author: | Kim, H. Kim, Y. |
| Title: | Dynamic process modeling for BPR: a computerized simulation approach |
| Journal: | Information & Management
1997 : VOL. 32:1, p. 1-13 |
| Index terms: | DYNAMIC MODELS PERFORMANCE APPRAISAL MANAGEMENT |
| Language: | eng |
| Abstract: | Business Process Redesign (BPR) projects are considered to be high risk due to their high management complexity, enterprise-wide impact, and steep project cost. This paper describes a technique that should reduce that risk by developing a systematic process redesign method that the authors call Dynamic Process Modeling (DPM). It integrates customer-oriented process modeling with computerized visual process simulation to promote better understanding of the required process and determine its performance through simulation of the proposed redesign alternatives prior to selection and implementation. |
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