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| Author: | Masalin, L. |
| Title: | Nokia leads change through continuous learning |
| Journal: | Academy of management learning and education
2003 : MAR, VOL. 2:1, p. 68-72 |
| Index terms: | Management Learning Companies Case studies Nordic countries Finland Europe |
| Language: | eng |
| Abstract: | This is an interview with Nokia's Sonja Weckström-Nousiainen by Leena Masalin in Helsinki School of Economics. Organizations need to increase their rate of learning to survive in these times of unprecedented change. As Karl Weick and Francis Westley have expressed it, "Learning is to disorganize and increase variety." In its distinctive management approach, Nokia relies on a strong corporate culture and the company values: customer satisfaction, respect for the individual, achievement, and continuous learning. Their management approach - the Nokia way - comprises the Nokia values, its organizational competencies, and its mode of operation and processes used to maintain operational efficiency. This approach is the foundation on which Nokia builds its current and future strength. Value-based leadership is an integral element of the Nokia way. The Nokia way embraces teamwork and empowerment. Nokia believes that efficient processes produce business results. Nokias upper management believes that each individual in the corporation possesses specific skills that enable him or her to succeed. By defining these skills and the competencies required in various jobs, Nokia assists its people in determining the type of competencies they need to develop for their current and future tasks. |
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