search query: @author Arndt, J. / total: 13
reference: 9 / 13
Author: | Hawes, D. K. Arndt, J. |
Title: | Determining consumer satisfaction through benefit profiling. |
Journal: | European Journal of Marketing
1979 : VOL. 13:8, p. 284-298 |
Index terms: | CONSUMER SATISFACTION |
Language: | eng |
Abstract: |
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