search query: @author Swan, J. E. / total: 14
reference: 12 / 14
Author: | Trawick, I. F. Swan, J. E. |
Title: | A model of industrial satisfaction/complaining behavior. |
Journal: | Industrial Marketing Management
1981 : FEB, VOL. 10:1, p. 23-30 |
Index terms: | CONSUMER BEHAVIOUR INDUSTRIAL PURCHASING |
Language: | eng |
Abstract: |
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