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Author: | Broadbent, M. Weill, P. St.Clair, D. |
Title: | The implications of information technology infrastructure for business process redesign |
Journal: | Mis Quarterly
1999 : JUN, 23:2, p. 159-182 |
Index terms: | MIS INFORMATION TECHNOLOGY PROCESS REDESIGN CORPORATE PLANNING |
Language: | eng |
Abstract: | This paper investigates the links between firm wide information technology (IT) infrastructure and business process change. IT infrastructure is the base foundation of the IT portfolio shared throughout the firm in the form of reliable services. IT infrastructure capability includes both the technical and managerial expertise required to provide reliable physical services and extensive electronic connnectivity within and outside the firm. |
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