search query: @indexterm process redesign / total: 14
reference: 8 / 14
Author: | Nissen, M. E. |
Title: | An experiment to assess the performance of a redesign knowledge system |
Journal: | Journal of Management Information Systems
2001 : JUN, VOL. 86:3, p. 25-43 |
Index terms: | KNOWLEDGE-BASED SYSTEMS PROCESS ENGINEERING PROCESS REDESIGN |
Language: | eng |
Abstract: | The research described in this paper is focused on testing the effectiveness of knowledge-based, process-redesign systems. The authors employ one such system, called "KOPeR-lite", as a platform for experimentation to assess the relative efficacy of redesigns generated by computer versus those developed by people. |
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