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Author:Darling, J.R.
Gabrielsson, M.
Title:Conflict management in export distribution channels: a case focusing on skills to improve operations
Journal:Liiketaloudellinen aikakauskirja
2004 : 4, p. 383-403
Index terms:Conflict
Management
Exports
Distribution channels
Operational research
Case studies
Sweden
Nordic countries
Scandinavia
USA
Language:eng
Abstract:This article presents a normative conflict management model describing the key steps to follow. A case involving Swedish and U.S. firms is described.
SCIMA record nr: 256922
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