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| Author: | So, K. C. Tang, C. Zavala, R. |
| Title: | Models for improving team productivity at the Federal Reserve Bank |
| Journal: | Interfaces
2003 : MAR-APR, VOL. 33:2, p. 25-36 |
| Index terms: | Organizational research Productivity Financial institutions Banks |
| Language: | eng |
| Abstract: | The authors developed a deterministic optimization model and one simulation model that are valuable for managing teams. The first model confirms that the FRB can achieve higher productivity by changing from a serial line configuration to a team structure. The second model enables managers to configure different teams and their work schedules effectively. The FRB in Los Angeles used these two models at the Los Angeles branch of the FRB saves $1 million annually and increases productivity by 24.3 percent. |
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