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Author:Palmer, R.
Wilson, H.
Title:An exploratory case study analysis of contemporary marketing practices
Journal:Journal of Strategic Marketing
2009 : APR, VOL. 17:2, p. 169-187
Index terms:case studies
marketing strategy
networks
relationship marketing
Language:eng
Abstract:The contemporary marketing practice (CMP) research tradition has formulated and investigated a set of different marketing practices or archetypes ranging from transactional to relationship and network approaches. Gaps in previous research is identified, and a case study in the house-building industry, which begins to fill these gaps is reported upon. Specifically, some amendments to the definition and detail of the marketing practices are proposed, arguing for example that e-marketing does not exist as a separate practice but rather that marketing practices are independent of the specific media and technology used at the customer interface. Also drivers and enabling factors of transitions between practices are explored.
SCIMA record nr: 269311
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