search query: @indexterm quality assurance / total: 148
reference: 41 / 148
| Author: | Büchel, R. Flachsmann, S. |
| Title: | Qualität beginnt im Kopf. *SFS STADLER |
| Journal: | Management-Zeitschrift Industrielle Organisation
1994 : VOL. 63:3, p. 8-15 |
| Index terms: | QUALITY ASSURANCE TOTAL QUALITY MANAGEMENT QUALITY CONTROL CONSUMER SATISFACTION CUSTOMERS COMMUNICATION |
| Language: | ger |
| Abstract: |
SCIMA