search query: @indexterm QUALITY ASSURANCE / total: 148
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| Author: | Mause, K. |
| Title: | Considering market-based instruments for consumer protection in higher education |
| Journal: | Journal of Consumer Policy
2010 : MAR, VOL 33:1, p. 29-53 |
| Index terms: | higher education consumers quality assurance |
| Language: | eng |
| Abstract: | This article presents an analytical framework to deal with the problem of consumer protection in the higher education sector. There are both governmental and market-based mechanisms to mitigate the informational asymmetry between buyers and sellers of educational services. This informational asymmetry is called students' ex ante quality uncertainty. It provides the central economic rationale for thinking about student protection, quality assurance and consumer information in the higher education marketplace. The main argument of this article is that governmental quality assurance is unnecessary in higher education if the market participants themselves, with the help of private third parties, are able to cope with market failure due to asymmetric information. |
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