search query: @indexterm quality assurance / total: 148
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| Author: | Horovitz, J. Petel, C. |
| Title: | Les moyens de la qualite ? La qualite de service des banques ne passe pas par les cercles de qualite. |
| Journal: | Banque
1987 : SEP, 475, p. 800-802, 804, 806 |
| Index terms: | QUALITY CIRCLES QUALITY ASSURANCE BANKING |
| Language: | fre |
| Abstract: |
SCIMA