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| Author: | Blümke, H. Ras, A. J. |
| Title: | "Total Quality Management": Den Kunden zuliebe. |
| Journal: | Management-Zeitschrift Industrielle Organisation
1991 : VOL. 60:3, p. 30-34 |
| Index terms: | TOTAL QUALITY MANAGEMENT QUALITY ASSURANCE QUALITY CONTROL CUSTOMERS |
| Language: | ger |
| Abstract: |
SCIMA