search query: @author Caldwell, D. F. / total: 15
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| Author: | Ancona, D. G. Caldwell, D. F. |
| Title: | Bridging the boundary: external activity and performance in organizational teams. |
| Journal: | Administrative Science Quarterly
1992 : DEC, VOL. 37:4, p. 634-665 |
| Index terms: | TEAM WORK ORGANIZATIONS SOCIAL PSYCHOLOGY |
| Language: | eng |
| Abstract: | This article focuses on the activities teams use to manage their organizational environment beyond their teams. Semistructured interviews with 38 new-product team managers in high-technology companies and questionnaires of the members of a different set of 45 new-product teams are used to generate and test hypotheses about teams' external activities. The paper shows that the type of external communication teams engage in, not just the amount, determines performance. Teams following a comprehensive strategy enter positive cycles of external activity, internal processes, and performance that enable long-term success. |
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