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Author:Agarwal, S.
Title:Influence of formalization on role stress, organizational commitment, and work alienation of salespersons: a cross-national comparative study
Journal:Journal of International Business Studies
1993 : FOURTH QUARTER, VOL. 24:4, p. 715-739
Index terms:STRESS
ORGANIZATIONAL COMMITMENT
WORK
Language:eng
Abstract:Organizations rely on formalization to coordinate the efforts of employees; however, this practice has been found to have a negative influence on role stress , organizational commitment, and work alienation of salespersons. The negative influence of formalization in the US has been known for some time, and yet it is not possible to predict if similar relationships would/should be observed in other countries. By emphasizing the role of culture, this study generates practical guidelines for both practitioners and theorists.
SCIMA record nr: 110952
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