search query: @author Argyris, C. / total: 15
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| Author: | Argyris, C. |
| Title: | Good communication that blocks learning (Innerbetriebliche Kommunikation; Personalentwicklung) |
| Journal: | Harvard Business Review
1994 : JUL-AUG, VOL. 72:4, p. 77-85 |
| Index terms: | |
| Freeterms: | ORGANISATIONSENTWICKLUNG |
| Language: | eng |
| Abstract: | The new techniques of corporate communication can block organizational learning even as they help solve certain problems. The author shows how these techniques discourage organizational self-examination that is more necessary today than ever. A generation ago, managers wanted employees to do exactly what they were told and bought their acquiescence with a system of extrinsic rewards. Today managers need employees who think constantly and creatively about the needs of the organization. The problem is not that employees run away from organizational self-examination, but that no one asks it of them. |
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