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| Author: | Claycomb, C. Dröge, C. Germain, R. |
| Title: | Applied process knowledge and market performance: the moderating effect of environmental uncertainty |
| Journal: | Journal of Knowledge Management
2001 : VOL. 5:3, p. 264-277 |
| Index terms: | KNOWLEDGE MANAGEMENT UNCERTAINTY PERFORMANCE MANAGEMENT SUPPLY CHAIN MANAGEMENT |
| Language: | eng |
| Abstract: | Challenges the idea of an unconditional and positive influence of knowledge on performance without regard to environmental uncertainty. Focuses on applied process knowledge spanning the supply chain. Firms that can determine the moderating effect of the different types of environmental uncertainty they face upon their knowledge-performance relationship will perform better in terms of market performance indicators. |
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