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Author: | Victor, B. Blackburn, R. S. |
Title: | Determinants and consequences of task uncertainty : a laboratory and field investigation. |
Journal: | Journal of Management Studies
1987 : JUL, VOL. 24:4, p. 387-404 |
Index terms: | UNCERTAINTY ORGANIZATIONAL THEORY |
Language: | eng |
Abstract: | Evidence and argument are presented concerning the utility of the concept of task uncertainty for organization theory and practice. The results from two studies, one field and one laboratory, are reported. The results support the hypotheses that perceptions of task uncertainty are a simple function of the number and analysability of exceptions encountered, and perceptions of task exceptions and search difficulty have distinct relationships with behaviors of interest. It is argued that the concept of task uncertainty should be replaced by the two source construct. |
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