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| Author: | Evans, G. |
| Title: | Hassles on the job: a study of a job intervention with urban bus drivers |
| Journal: | Journal of Organizational Behavior
1999 : MAR, VOL. 20:2, p. 199-208 |
| Index terms: | ORGANIZATIONAL BEHAVIOUR URBAN AREAS WORK |
| Language: | eng |
| Abstract: | Epidemiological, psychological and survey data all converge on the conclusion that driving a bus in an urban area is extremely stressful, posing serious health risks. The authors show that reductions in job hassles while operating buses largely account for the salutary effects of a job environment intervention designed to lessen traffic congestion, diminish passenger demands on drivers, and generally ease bus operation. |
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