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| Author: | Lawler, E. E. Mohrman, S. A. |
| Title: | Quality circles : after the honeymoon. |
| Journal: | Organizational Dynamics
1987 : SPRING, VOL. 15:4, p. 42-54 |
| Index terms: | QUALITY CIRCLES |
| Language: | eng |
| Abstract: | Qulity circles are a positive step toward employee involvement in many organizations, but task forces, work teams, and a changed work environment should also be part of any participative management program. Quality circles are a parallel-structure approach: QC-s typically have the power only to recommend innovations, the decision making domain remains with the regular organization. Research on QC-s has shown that they go through a series of predictable phases. The first phase, or honeymon perion, is typically very positive. After the expansion significant disillusionment with circles set in. The various options for companies to extend and strengthen the quality circle process and the parallel structure approach in general. |
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