search query: @indexterm task performance / total: 155
reference: 38 / 155
Author: | Stockdale, A. Wood, M. |
Title: | Building a small expert system for a routine task: a case study |
Journal: | Management Decision
1992 : VOL. 30:3, p. 46-49 |
Index terms: | ARTIFICIAL INTELLIGENCE DECISION SUPPORT SYSTEMS PURCHASING CASE STUDIES COST REDUCTION TASK PERFORMANCE |
Language: | eng |
Abstract: | Expert systems are computer programs which can emulate certain functions of human expertise. They are now used in many areas of business. In the last five years a number of software packages have become available, called "shells", which offer the prospect of users building their own systems. They provide a framework into which knowledge can be built. The development of a prototype expert system for evaluating tenders for the supply of freight containers is described. The system was tested using data from a previous tender and was found to save more than 90% of the time normally taken to carry out this function. Further benefits were obtained in improved quality of the analysis and additional cost savings. |
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