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Author:Humphrey, R.H.
Ashforth, B.E.
Title:Buyer-supplier alliances in the automobile industry: How exit-voice strategies influence interpersonal relationships
Journal:Journal of Organizational Behavior
2000 : SEP, VOL. 21:6, p. 713-730
Index terms:Alliances
Industries
Cars
Public relations
USA
Freeterms:Transportation equipment industry
Professional relationships
Language:eng
Abstract:Although automobile manufacturers emphasize that they are building more cooperative, long-term relationships with their suppliers, it is hypothesized and found that buyers are actually pursuing dual strategy approach, in which they use threats on out-group suppliers while providing help to in-group members. The hypotheses were based on the exit, voice, and loyalty typology, and on research from leader-member exchange theory. It is also found that the macro-level strategy set the context for the micro-level interactions btw. buyers and suppliers.
SCIMA record nr: 213937
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