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Author: | Reisner, R.A.F. |
Title: | When a turnaround stalls |
Journal: | Harvard Business Review
2002 : FEB, VOL. 80:2, p. 45-52 |
Index terms: | Management Change Competitive strategy Corporate strategy Entrepreneurship Industries Organizational behaviour Service industries Strategic planning USA |
Language: | eng |
Abstract: | The ponderous U.S. Postal Service transformed itself into a competitive business - for a while. Why did the optimistic picture sour so quickly? Its story holds lessons for any company trying to keep a change initiative from faltering. |
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