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| Author: | Kim, S. Suh, E. Hwang, H. |
| Title: | Building the knowledge map: an industrial case study |
| Journal: | Journal of Knowledge Management
2003 : VOL. 7:2, p. 34-45 |
| Index terms: | Knowledge management Industries Manufacturing Companies Case studies |
| Language: | eng |
| Abstract: | Recently, research interest in knowledge management (KM) has grown rapidly. Much research on KM is conducted in academic and industrial communities. Utilizing knowledge accumulated in an organization can be a strategic weapon to acquire a competitive advantage. Capturing and representing knowledge is critical in KM. This paper proposes a practical methodology to capture and represent organizational knowledge. The methodology uses a knowledge map as tool to represent knowledge. Several techniques of knowledge representation are explored and a roadmap is suggested with concrete procedures to build the knowledge map. A case study in a manufacturing company is provided. |
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