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| Author: | Mills, J. E. Clay, J. M. Mortensen, M. |
| Title: | You've got trouble!: Managing e-mail liability |
| Journal: | Cornell Hotel and Restaurant Administration Quarterly
2000 : OCT, VOL. 41:5, p. 64-71 |
| Index terms: | Hotel management Internet Legal processes |
| Language: | eng |
| Abstract: | The authors examine electronic mail and its importance to hospitality management. They also examine the primary features of e-mail that have given rise to a host of legal concerns. Several cases in which e-mail played a key role are also discussed. |
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