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Author:Russo, A. P.
Borg, J. van der
Title:Planning considerations for cultural tourism: a case study of four European cities
Journal:Tourism Management
2002 : DEC, VOL. 23:6, p. 631-637
Index terms:Tourism
Culture
Urban development
Cities
Europe
Language:eng
Abstract:Utilising the information gathered in four European cities, the authors discuss and test a framework of reference for visitor fiendliness, a complex concept that encapsulates the main dimensions of the urban tourism product such as its quality, accessibility and image projection. The concept is particular relevant to assess whether investments in culture and hospitality genuinely respond to the impulse coming from the market. The case studies highlight how specific soft elements of the urban tourism product are the ones that matter most in determining the attractiveness of a city for international visitors, and yeat they are often overlooked by city planners.
SCIMA record nr: 239208
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