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Author:Chreim, S.
Title:Managerial frames and institutional discourses of change: Employee appropriation and resistance
Journal:Organization Studies
2006 : VOL. 27:9 , p. 1261-1287
Index terms:management
employees
organizational change
banks
Canada
Freeterms:frame alignment
Language:eng
Abstract:In this paper, it is proposed that the notions of frame (hereafter as: fr./frs.) and fr. appropriation are useful tools for studying of control in organizations, and also for the analysis of the connection btw. micro-level discursive activities etc. An empirical study of bank employees' (as: empls.) accounts of their responses (as: rsps.) to two different changes introduced by management indicates that empls. frame their rsps. partly according to their individual capabilities and experiences, and that empls. frs. show an alignment (as: algn.) with managerial (as: mgr-al) frs. and institutional discourses that are unified and reified, and that empls. frs. exhibit both algn. and mis-algn. with mgr-al frs. open to contestation. It is also indicated that institutional discourses can both enable and constrain empls. resistance to mgr-al frs.
SCIMA record nr: 262648
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