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| Author: | Lucas, B. |
| Title: | VoiceXML for Web-based Distributed Conversational Applications |
| Journal: | Communications of the ACM
2000 : SEP, VOL. 43:9, p. 53-58 |
| Index terms: | INFORMATION TECHNOLOGY INTERNET COMPUTER PROGRAMMING COMPUTER TECHNOLOGY COMPUTER INDUSTRY |
| Language: | eng |
| Abstract: | Until recently, the Web delivered information and services exclusively through visual interfaces on computers with displays, keyboards, and pointing devices. The Web revolution largely bypassed the huge market for information and services represented by the worldwide installed base of telephones, for which voice input and audio output provide the sole means of interaction. In this paper the author offers an introduction to VoiceXML, an emerging standard XML-based markup language for distributed Web-based based voice services, much as HTML is a language for distributed visual service. VoiceXML brings the power of Web development and content delivery to voice-response applications, freeing developers from low-level programming and resource management. |
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