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| Author: | Kaltnekar, Z. |
| Title: | Organizacija procesov v storitveni dejavnosti |
| Journal: | Organizacija
1996 : VOL. 29:1, p. 41-51 |
| Index terms: | |
| Freeterms: | services, definition, types, structure, strategy, working process, modelling, plan of operations, business efficiency, operating efficiency, innovativeness, humanization of work |
| Language: | slv |
| Abstract: |
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